Make sure your customer is able to receive e-invoices!
Your customers need to provide you with their e-invoice address. An e-invoice address is a type of ID that can take several formats depending on the country your customer is based in and the e-invoicing service provider they use.
It is important for you to ask your customer what format the address has since this is an obligatory field using e-invoices in Zervant.
Some of the most common formats include VAT number, GLN, DUNS, and OVT. In the UK, typical e-invoice address types are VAT number, GLN and DUNS.
For all countries, an “Other” address type is available. This field allows you to add the full Peppol-ID with their prefixes.
If you send e-invoices from somewhere else than the UK, Finland, Sweden, Germany, Netherlands, Belgium, France, Austria or Switzerland, you should ask your customer for their full Peppol-ID and add this as "Other" e-invoice type.
How do the e-invoice formats look like?
VAT: The VAT is different for each country. You only need to insert the VAT number and Zervant will construct the actual code based on the country.
DUNS (Data Universal Numbering System): a 9 digit number, issued by Dun & Bradstreet. Example: 150483782
GLN (Global Location Number): a 13 digit globally unique identifier. Example: 0847976000005
If an e-invoice address doesn't meet the criterial, you will be shown an error message:
Unfortunately, no directory contains all addresses in the world. But a few separate directories can help find the right address.
- Sweden (B2B and B2G): https://eregister.nea.nu/nea/index.html
- Finland (B2B and B2G): https://verkkolaskuosoite.fi/client/index.html
- France (B2G only): https://communaute.chorus-pro.gouv.fr/
- Peppol: https://directory.peppol.eu/public
Peppol is Pan-European network for e-invoicing. Unfortunately, the directory is not comprehensive. Some Peppol recipients are not found in the directory.
A couple of helpful sources for you to learn more about e-invoice addresses can be found from our e-invoicing partner Basware: