We work in collaboration with Stripe, our payment partner for subscriptions and online payments, and you will receive an email from them each time your monthly subscription is debited from your bank account via SEPA Direct Debit.
This email will be in English for now, but you will find a translation just under the image below:
“Debit initiated by Zervant”
We’re writing you to let you know that your purchase from Zervant for €x.xx will be debited from your bank account ****0000 within 2 days.
This transaction will appear on your bank statement as “Zervant”, with mandate reference FYYO5Q8BTUWMGLZV and creditor identifier.
You can reach out to Zervant with any questions. If you do not recognise this purchase, please respond to this email.”